What If the Name on My Florida Parent Education and Family Stabilization Course Certificate Is Wrong?
If the name on your certificate does not match your legal name, contact us as soon as possible — especially before submitting the certificate to your court. Courts require that the name on the certificate match the name in your case.
Why the Name Matters
Your court will compare the name on your certificate to the name in your divorce or paternity case file. A mismatch may cause the court to reject the certificate or require a corrected one, which could affect your compliance with the 45-day deadline.
How to Get a Corrected Certificate
Let us know right away. Include:
Your account email address
The name that appears on the certificate
Your correct full legal name
We will update your account and reissue your certificate with the correct name.
How to Avoid This Issue
When enrolling, always enter your full legal name exactly as it appears on your government-issued ID and in your court case. Avoid nicknames, abbreviations, or alternate spellings.
Quick Facts
Detail | Information |
Contact us before submitting | Yes — name corrections must be made before court submission |
What to provide | Account email, incorrect name, correct legal name |
How to avoid | Use your full legal name at enrollment |
Frequently Asked Questions
What if I already submitted the wrong certificate to the court? Contact us immediately to get a corrected certificate. Then contact your court to let them know a corrected version is coming. Your attorney can advise you on how to handle the correction with your specific court.
What if I changed my name after completing the course? If your name changed after you completed the course and received your certificate, contact us and explain the situation. We will advise you on the best course of action.
Can I change my name in my account myself? No. Name changes on accounts must go through our support team to ensure the certificate is reissued correctly. Let us know and we can help.