If the name on your certificate does not match your legal name, let us know as soon as possible — especially before submitting the certificate to your court. Courts require that the name on the certificate match the name in your case file exactly.

Your court will compare the name on your certificate to the name in your divorce or paternity case file. A mismatch may cause the court to reject the certificate or require a corrected one, which could affect your ability to meet your 45-day deadline.

Let us know and we can help right away. Include:

We will update your account and reissue your certificate with the correct name.

When enrolling, always enter your full legal name exactly as it appears on your government-issued ID and in your court case. Avoid nicknames, abbreviations, or alternate spellings.

What if I already submitted the wrong certificate to the court? Let us know immediately so we can issue a corrected certificate. Then contact your court to let them know a corrected version is coming. Your attorney can advise you on how to handle the correction with your specific court.

What if I changed my name after completing the course? If your name changed after you completed the course and received your certificate, let us know and explain the situation. We will advise you on the best course of action.

Can I change my name in my account myself? No. Name changes must go through our team to ensure the certificate is reissued correctly. Let us know and we can help.